Tag: AI
- 2025: Year in Review
My review for 2025, showcasing how I am arriving in the year 2026. Hello!
- Deconvenience
Being comfortable with inconvenient tech.
- Evaluating the “Goodness” of AI
What’s actually good about LLMs?
- Agentic AI versus CX
Where do LLMs fit in with providing customer support? Do they?
- Who is Held Accountable?
Who strives? Who apologizes? Who is responsible?